Getting Started
What Is The Hybrid Showroom
Hybrid Showroom is a digital tool to showcase collections in a compelling way. It contains a preset of optimized configurations (Welcome Mode, Storytelling Mode & Selling Mode) to help you guide your client towards their ideal order: a perfect mix between sales input and client wishes.
Configure
Administrator Guide The back-end configuration guide for admin users.
Setup & Installation
Getting Started Learn about hardware, connecting and starting up your DSR.
Presenting
Welcome Mode How to launch the first mode in the DSR sales flow, made to welcome your clients in a personalized manner.
Storytelling Mode How to continue your sales flow by presenting your collection lookbook on all screens.
Selling Mode How to move from storytelling to selling by comparing prepared assortments and client favorites that result in live order building.
Ending Your Session
Disconnecting Learn how to shut down the DSR properly.
Additional Resources
Troubleshooting Guide Find the answers you're looking for in an overview of some frequently asked questions.
Setup
The Hybrid Showroom setup consists of:
3 large portrait-oriented screens on the wall
2 fixed iPad screens on the table
1 handheld iPad containing the Colect Sales App
How It Works
Showing and selling your collection in the Hybrid Showroom works in three consecutive modes to support your sales journey: Welcome Mode, Storytelling Mode and Selling Mode.
We’ll start off with the Welcome Mode: designed to make your client feel at home, dive right in, and set the tone of the conversation.
Next is Storytelling Mode with your digital lookbook at its heart. This is where you tell your brand story and showcase your collection. Previously added (audio)visual content turns your collection into an experience.
And finally, after immersing your clients into the world of your collection, Selling Mode allows you to making a smooth transition to sales.
Connecting
Please check if all screens are switched on. Each screen should display an image saying: “Welcome Ready for connection ...” .
Make sure your handheld iPad is connected to the right WiFi network, not the guest network. The network should be the same as the Digital Showroom to function properly.
If you're using a hand scanner, make sure it is connected to the handhelp iPad via bluetooth.
Starting Up
Start the Colect Sales App on your handheld iPad by tapping the icon. Choose the collection you wish to present from the top bar in the home screen of Sales App.
Tap ‘Customer’ in the lower control bar of the Sales App home screen. Select your client from the list.
Tap ‘Showroom’ in the lower control bar of the Sales App home screen. The app will start searching for all available showrooms on the network.
After the search is complete all your available showrooms should be displayed. In this overview you'll see both the showroom name and the Apple TV's belonging to this showroom.
The Digital Showroom name often consists of the Digital Showroom number (e.g. DS1) followed by your country code (e.g. NLD) and location (e.g. MUN).
Testing
After selecting your desired showroom the app will automaticly download the latest configuration from the cloud and attempt to connect to the TV's.
If the Digital Showroom connection is successful, the brand logo will be displayed on all screens. The successful connection is also indicated by the TV's ("Screens") balloon's being filled with a green color.
In case one of your Apple TV's is not connecting, please use the "Reconnect" button in the top right of the screen.
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