LogoLogo
Home
  • User Documentation
  • Sales App
    • Getting Started
      • MFA Sales App Usage
      • MFA Error Messages
      • Disable Stage Manager on iPadOS
    • Collections
      • Data Syncing & Refreshing
      • Downloading & Managing Images
    • Product List Page
    • Product Detail Page
    • Filtering
    • Favorites
    • Sticky Notes
    • Line Sheets
    • Lookbook
      • Videos In Lookbook
      • Custom Lookbooks
    • Documents
    • Visual Line Plans
    • Order Building
      • Multi-door
    • Multi Promotions
    • Order Reviewing
    • Order Sharing
    • Order Queueing
    • Broadcast Screen
    • Order Analytics
    • Budgeting
    • Import Order Tool
    • Settings
      • Export & Import Favourites and Sticky Notes (Beta)
    • Customer information section
    • Single Screen Showroom
      • Getting Started
      • Welcome Screen
      • Lookbook
      • Product List Page
      • Product Detail Page
      • Visual Line Plans
      • Ordering
      • Order Analyzing
  • Brand Portal
    • Getting Started
    • Lookbook
    • Product Detail Page
    • Product List Page
    • Filtering
    • Favorites
    • Order Building
    • Order Reviewing
    • Order Sharing
    • Order Center Module
    • Payments Module
    • Downloads
    • Settings
  • Hybrid Showroom
    • User Guide
      • Getting Started
      • Welcome Mode
      • Storytelling Mode
        • Video Playback
      • Selling Mode
      • Disconnecting
    • Administrator Guide
      • Hardware
      • Configuration
        • Media Resolutions
      • Templates
      • Network
    • Troubleshooting Guide
  • Single Screen Showroom
    • Getting Started
    • Welcome Screen
    • Lookbook
    • Product List Page
    • Product Detail Page
    • Visual Line Plans
    • Ordering
    • Order Analyzing
  • FAQ
Powered by GitBook
On this page
  • What Is Selling Mode
  • How Does Selling Mode Work
  • How To Start Selling Mode
  • Sales Preparation
  • Sticky Notes
  • Line Plans
  • Client Selection
  • Apply Sales Preparation
  • Scan To Favorites
  • Order Quantification
  • Order Validation
  • Grouping
  • Analytics
  • Order Finalization

Was this helpful?

Export as PDF
  1. Hybrid Showroom
  2. User Guide

Selling Mode

PreviousVideo PlaybackNextDisconnecting

Last updated 1 year ago

Was this helpful?

What Is Selling Mode

Selling Mode helps you transition from presenting your collection to selling it. It is designed for assortment and order building together with your client.

Ideally, orders are built by comparing custom previously prepared selections (sales input) to selections made by the client.

Validate orders by checking for the right balance in product categories, measuring arcs, and delivery drops.

How Does Selling Mode Work

Sticky Notes and Line Plans can be used to prepare custom selections for a specific client or client group (e.g. boutiques, department stores, etc.). Favorites are used to build the customer selection together with the client.

By focussing on the differences between the Sales Preparation and the Favorites, the ideal Client Selection can be built.

How To Start Selling Mode

Selling mode will be automatically triggered by navigating to the collection and accessing the screens used for your selling configuration. If you're unsure which actions trigger this mode you can consult your digital showroom menu or your company admin.

Within the Digital Showroom menu you can click on the (i) icon under "Supported Modes" to find out which function triggers this mode.

If you're not already connected to the digital showroom navigate to Getting Startedin our Digital showroom documentation.

Sales Preparation

We’ll start off with your previously prepared selection: the Sales Preparation consisting of Sticky Notes or Line Plans.

Sticky Notes

Sticky notes can be applied in the Sales App by simply marking items in your collections with different colors, per client for instance or per customer group (e.g. boutique stores, department stores, etc.). Do this prior to your client meeting.

To display your previously prepared Sticky Notes assortment in the Digital Showroom, select the collection you wish to display from the top bar on the home screen.

Then, tap the orange button ‘Show Collection’. This will take you to the Category Page.

Here, you tap the fourth icon from the left to filter.

Then, tap ‘Sticky Note’ to see your previously applied sticky notes listed per color in the pop-up menu:

You can tap the color of the Sticky Note of your choice to see an overview of the items selected:

In the filter menu, make sure to enable ‘Show across categories’ by tapping the switch.

When you tap an item from the Sticky Notes overview on your handheld iPad:

  • The left large screen will display the product video (if available, if not: model photography, if that’s not available either: secondary product image).

  • The middle large screen will display the primary product image, including the color options below (if available, if not: other product images).

  • The right large screen will display your selection (Sticky Notes overview).

Now you’re ready to go through the entire Sticky Notes selection together with your client and add products they like to Favorites in order to build your Client Selection.

Line Plans

With Line Plans, you prepare a selection based on sets of items that work well together. This can be done in the Sales App. Do this prior to your client meeting.

To use Line Plans in the Digital Showroom, select the collection you wish to display from the top bar on the home screen.

Simply swipe from the left edge of your iPad to the right to open the left sidebar (tabs). This can be done on each page after entering the collection.

On the bottom left you find your previously prepared Line Plans listed under ‘LINEPLAN SETS’.

Simply tap the Line Plan of your choice.

When you tap an item from the Line Plan overview on your handheld iPad:

  • The left large screen will display the product video (if available, if not: model photography, if that’s not available either: secondary product image).

  • The middle large screen will display the primary product image, including the color options below (if available, if not: other product images).

  • The right large screen will display your selection (Line Plan overview).

Now you’re ready to go through the entire Line Plan selection together with your client and add products they like to Favorites in order to build your Client Selection.

Client Selection

The two most used ways to build a client selection:

  • Apply Sales Preparation: sales representatives show clients preselected items marked with Sticky Notes or within a Line Plan that can be favorited.

  • Scan to Favorites: clients use a scanner to favorite physical items off the rack in the showroom.

Combining both approaches is optional.

Apply Sales Preparation

Display the Sales Preparation and use Favorites to mark items for the Client Selection. Preserve a good overview by displaying both Prepared Selection and Client Selection together.

To combine the Sales Preparation with Favorites, tap the switch to enable ‘Show across categories’ and ‘Always show favorites’.

Now, the right large screen will display the prepared selection and all Favorites.

  • The left large screen will display the product video (if available, if not: the brand logo).

  • The middle large screen will display the primary image, including the color options below (if available, if not: other product images).

  • The right large screen will display the prepares selection (stickynotes or line plans) and all favorites together in one overview. Favorites are indicated with the heart icon.

Scan To Favorites

To show and filter the physical items scanned by your client with the hand scanner as favorites in the digital collection, first tap ‘Settings’ in the home screen of your Sales App.

A white menu with app settings will pop up. Tap the switch to enable ‘Scan to Favorites’. Now, all scanned items in the collection will be marked with a ♡ icon.

Next to Sales Preparation and Scan to Favorites, products can also be marked as favorite manually by tapping the heart icon in the Lookbook, on the Product List Page and Product Detail Page.

Order Quantification

The second phase of Selling Mode is about quantifying and validating the order.

After comparing your previously prepared selection of items with the items marked as favorites by your client, it’s time to quantify the desired items and put them in the shopping cart.

The final step is validating the order: checking whether all categories (e.g. tops, bottoms) are represented as desired in the order.

The fixed iPads are automatically activated in the Selling Mode when the first item is added to the shopping cart.

  • The left fixed iPad displays all products in the shopping cart. the number of products and retaisl and wholesale price totals.

  • The right fixed iPad displays order analytics graphs which can be altered.

Start from where you left off with the Client Selection.

In the filter menu on your Product Overview Page, select ‘Show only favorites’ and ‘Show across categories’:

Now that the selection of items is made, it’s time to quantify the items and add them to the shopping cart.

Simply tap the desired item from the Product Overview Page. This will take you to the Product Detail Page.

Here you can tap the shopping cart icon. A menu will pop up (Order Grid) where you can select the number of items and desired sizes:

Order Validation

Once all desired items are quantified and added to the shopping cart, it’s time to do a final check by grouping and analyzing the order and finally validating it.

Grouping

Grouping the order into selection fields such as delivery window, gender or product category, allows you to analyze whether the order is well-balanced.


Start from the Order Overview Page:

Press the gray round icon next to ‘ORDER DETAILS’ to group the order.

A balloon menu will appear where you can choose different selection fields to group your order.

The selected grouping criteria will be shown in the order overview.

When tapping on the gray bar underneath the group, only that group will become visible in the shopping cart displayed on the left fixed iPad.

Analytics

When you scroll down on the Order Overview Page, you will see the order statistics in a bar chart.

Here you can adjust what is shown on the right fixed iPad.

If you press ‘Enable Historical Data’ your client will see historical order data on the right fixed iPad in front of them.

Order Finalization

Finalize the order the same way you would in the Sales App. Your client can sign on your handheld iPad and you can place the order directly.

If the client is not ready to sign, save the order as a draft and share the order as Order Proposal with your client.

The client will receive an email with a link to the online order that can be finalized whenever they are ready.

That’s it, good luck!

The overlap area marks the ideal client selection
Category Page with Sticky Notes List
Sticky Notes items overview
Sticky Notes items displayed on all screens
Line Plans listed in left side bar on Category Page
Category Page with filter menu
Selling Mode screens
Activated fixed iPads in Selling Mode
Selecting Filter Options in Product Overview Page
Product Detail Page with order quantifying options
Order Overview Page
Order Overview Page with grouped order
Order Overview Page with order statistics